Faq
FAQ’s
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Yes! We ship Worldwide
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
Contact us through email, phone, or live chat with details about why you’re looking to return an item. (Ex. Don’t want it anymore, damaged in transit, etc)
Print the provided form and fill in requested information. (**If you do not have a printer, hand write the answers to the questions on a piece of paper and put that in the box**)
Put the return form in the box with your return.
Ship it off to the provided address. (**Remember to keep your tracking number until we receive the package**)
Once we receive the return, we will be able to process your refund, store credit, or exchange.
Exchanges and replacements typically ship out within 2-4 business days.
Please note: Returns sent without any information requested will take longer to process. If we are unable to locate the order/account, we will be unable to process the return.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.
Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
All disc only games are checked here for condition and tested. Then all discs are placed in a new protective sleeve and shipped in a good quality bubble mailer. I understand how important it is to have a game work right when it arrives. It doesn’t feel good to give a gift that doesn’t work and I do everything possible to make sure that doesn’t happen.
1) Click the “My Account / Order Status” link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer”.
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please click here for our company contact information.